Terms of service

Pryvello™ Terms of Service

Last updated: March 14, 2026

Overview

Welcome to Pryvello™. These Terms of Service govern your use of our store, website, and all related products and services (the "Services"). By visiting or making a purchase from our store, you agree to be bound by these Terms. Please read them carefully before using our Services.

Section 1 — Eligibility & Account

By using our Services, you confirm that you are at least the age of majority in your region. You are responsible for maintaining the security of your account credentials and all activity that occurs under your account. Account transfers or assignments to other individuals are not permitted.

All information you provide — including billing, payment, and shipping details — must be accurate, current, and complete.

Section 2 — Our Products

We make every effort to accurately represent our products, including descriptions, images, and colors. However, colors and appearances may vary depending on your screen settings and device. We do not guarantee that product appearance will exactly match what is displayed on your screen.

Product descriptions and availability are subject to change without notice. We reserve the right to discontinue any product at any time.

Section 3 — Orders

Placing an order constitutes an offer to purchase. Pryvello reserves the right to accept or decline any order at its discretion. Your order is not confirmed until you receive an acceptance confirmation from us.

Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. Returns and exchanges are governed by our Return & Refund Policy.

Section 4 — Pricing & Billing

All prices are subject to change without notice. The price charged will be the price displayed at the time your order is placed, as confirmed in your order confirmation email. Prices do not include applicable taxes, shipping, or import fees unless stated otherwise.

You agree to provide accurate and complete payment information. You confirm that you are authorized to use the payment method provided and that all charges will be honored.

Section 5 — Shipping & Delivery

All delivery timeframes are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or circumstances outside our control. Risk of loss passes to you once your order is handed to the carrier.

Section 6 — Intellectual Property

All content on our store — including text, images, graphics, logos, videos, and branding — is the property of Pryvello™ and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from our store without our prior written consent.

Section 7 — Third-Party Tools & Links

Our store may include links to third-party websites or tools. We are not responsible for the content, accuracy, or practices of any third-party sites. Any use of third-party tools is at your own risk.

Section 8 — Relationship with Shopify

Pryvello™ is powered by Shopify. All purchases are made directly with Pryvello™. Shopify is not responsible for any aspect of transactions between you and Pryvello™, including any injury, damage, or loss resulting from purchased products.

Section 9 — Privacy Policy

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you confirm that you have read and understood our Privacy Policy.

Section 10 — Customer Feedback & Reviews

By submitting feedback, reviews, or suggestions to us, you grant Pryvello™ a non-exclusive, royalty-free license to use, reproduce, and publish that content for any purpose, including improving and promoting our Services. You confirm that your feedback is accurate and does not infringe on any third-party rights.

Section 11 — Accuracy of Information

We strive to ensure all information on our store is accurate. However, errors or omissions may occasionally occur. We reserve the right to correct any inaccuracies and update information at any time without prior notice, including after an order has been submitted.

Section 12 — Prohibited Uses

You agree to use our Services only for lawful purposes. You may not:

  • Use our Services for any illegal or unauthorized purpose
  • Infringe on our intellectual property or that of others
  • Transmit harmful, offensive, or misleading content
  • Use automated tools, bots, or scrapers to access our store
  • Attempt to gain unauthorized access to any part of our Services
  • Interfere with the security or functionality of our store

Violation of these terms may result in immediate suspension or termination of your account.

Section 13 — Automated Agents

Any software or automated agent accessing our Services must clearly identify itself in all requests and must not mimic human behavior, bypass security measures, or circumvent access controls. We reserve the right to block or restrict any automated access at our discretion.

Section 14 — Termination

We reserve the right to terminate your access to our Services at any time, without notice, for any reason including violation of these Terms. All outstanding obligations remain in effect upon termination.

Section 15 — Disclaimer of Warranties

Our Services and products are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee uninterrupted, error-free, or secure access to our Services.

Section 16 — Limitation of Liability

To the fullest extent permitted by law, Pryvello™ shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services or products, including but not limited to loss of profits, data, or revenue.

Section 17 — Indemnification

You agree to indemnify and hold harmless Pryvello™, its affiliates, employees, and partners from any claims, damages, or expenses arising from your breach of these Terms, violation of any law, or misuse of our Services.

Section 18 — Governing Law

These Terms are governed by and construed in accordance with applicable laws in the jurisdiction where Pryvello™ operates. Any disputes shall be subject to the exclusive jurisdiction of the relevant courts.

Section 19 — Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Your continued use of our Services after changes are posted constitutes your acceptance of the updated Terms.

Section 20 — Contact Us

For any questions about these Terms of Service, please contact us at:

📧 support@pryvello.com